Refund Policy

Last updated: June 2026

Our Commitment

At Rehab Rex, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Items may be returned within 30 days of the delivery date.
• Items must be unused, in their original condition, and in original packaging.
• To initiate a return, please contact us with your order number and reason for return.

Non-Returnable Items

• Custom-fitted or personalized items
• Items marked as final sale
• Items that have been used or altered

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

Exchanges

If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of receiving your order.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Questions?

If you have any questions about our refund policy, please contact us.